The rules of conduct

  1. Scope

These Stadium Rules, together with the relevant national or local applicable laws and any policies and procedures in place in respect of sanitary measures, shall apply to all ticket and/or accreditation holders who enter stadium premises used in connection with the final tournament of the 2018–20 UEFA European Football Championship (hereinafter ”UEFA EURO 2020™”), organised by Union of European Football Associations (hereinafter ”UEFA”) and the UEFA EURO 2020 Host Associations, namely the Royal Netherlands Football Association (KNVB), the Association of Football Federations of Azerbaijan (AFFA), the Royal Spanish Football Federation (RFEF), the Romanian Football Federation (FRF), the Hungarian Football Federation (MLSZ), the Danish Football Association (DBU), The Football Association of Ireland (FAI), The Scottish Football Association (SFA), The Football Association (FA), the German Football Federation (DFB), the Italian Football Federation (FIGC) and the Russian Football Union (RFS), hereinafter the “Host Association(s)”.

The stadium (hereinafter ”Stadium”), as referred to in these Stadium Rules, shall include all areas within the stadium premises and its immediate vicinity where a UEFA EURO 2020tm match will be played, is played or has been played that are only accessible with a UEFA EURO 2020tm match ticket (hereinafter ”Ticket”) and/or a UEFA EURO 2020tm accreditation (hereinafter ”Accreditation”), including all entrances and exits.

These Stadium Rules and the Prohibited Item list shall, for the period during which a Ticket or Accreditation is needed to enter the Stadium, (subject to applicable laws and regulations and unless otherwise notified by UEFA) replace the stadium rules of the Stadium which governs other matches and/or events played and/or held at the Stadium during other periods.

The Stadium Rules shall be available on the official website of UEFA EURO 2020™ at www.euro2020.com/StadiumRules and at the entrances to and inside the Stadium at all times during the enforcement period of the Stadium Rules.

In addition to these Stadium Rules, all persons shall comply with the UEFA EURO 2020™ Code of Conduct for Spectators or the UEFA EURO 2020™ Code of Conduct for Accredited Persons, as applicable.

  1. Entrance
    1. Entrance to the Stadium shall only be authorised upon presentation of a valid Ticket and/or Accreditation for each individual person, regardless of age. The Ticket and/or Accreditation must be shown for inspection on entrance and inside the Stadium at the request of any person appointed by UEFA and/or the relevant Host Association, or a police officer. If requested, proof of identity shall be shown in the form of an official document. Failure to cooperate shall result in access to the Stadium being denied or expulsion from the Stadium.
  1. The validity and usability of Tickets or Accreditations shall be determined according to the relevant UEFA EURO 2020™ terms and conditions. Ticket or Accreditation holders may only enter the Stadium with a Ticket or Accreditation that is acquired/granted and used in compliance with such terms and conditions.

Tickets or Accreditations that are acquired from illegal/unauthorised sources shall be invalid.

  1. Ticket holders under the age of 16 shall only be authorised to enter the Stadium with an accompanying adult, who will be responsible for them. The accompanying adult shall also hold a valid Ticket.
  1. Disabled persons shall be able to reach accessible areas via entrances provided for this purpose by presenting a valid Ticket for disabled persons. Any accompanying person shall also hold a valid Ticket. Proof of disability shall be shown at the request of any person appointed by UEFA and/or the relevant Host Association at the request of any person appointed by them.

  1. The driving and parking of vehicles at the Stadium shall only be permitted with the special authorisation of UEFA and/or the relevant Host Association.
  1. Personal controls
    1. Every person entering the Stadium shall be obliged to show and, if requested, hand over for inspection their Ticket and/or Accreditation to a person appointed by UEFA and/or the relevant Host Association, or a police officer.
  1. Any person appointed by UEFA and/or the relevant Host Association, or a police officer, shall be entitled to examine – including through the use of technical aids – whether persons represent a risk of potential disruption to public order, in particular on the grounds that they have consumed alcohol or drugs or are in possession of weapons or other prohibited items. Any qualified person appointed by UEFA and/or the relevant Host Association, or a police officer, shall be entitled to search any person’s clothing and other items in their possession.

  1. Prohibited items will be confiscated by any person appointed by UEFA and/or the relevant Host Association or will have to be left, when possible, at the deposit by its owner. The above entities or their representative(s) have the right to refuse to store certain items at the deposit.

  1. Any person who refuses to abide by the Stadium Rules or represents a security risk shall be turned away and denied access to the Stadium, without prejudice to any other action which may be taken against that person.

  1. Any person who makes unauthorised use of a Ticket or is the subject of an applicable stadium ban shall be denied access to the Stadium and shall immediately return their ticket to UEFA and/or the relevant Host Association (as instructed), in accordance with the Ticketing Terms and Conditions. Similar rules shall apply to any use of an Accreditation that is not compliant with the Accreditation Terms and Conditions.
  1. Conduct inside the Stadium
    1. All persons entering the Stadium shall:

  1. conduct themselves in such a way that they do not harm, injure, endanger or unnecessarily obstruct or annoy others, or cause any damage;
  2. follow the instructions of persons appointed by UEFA and/or relevant Host Association, or the police, the fire brigade or other rescue services;
  3. occupy the seat allocated to them as indicated on their Ticket and use the appropriate access routes. A person shall be obliged to sit in a seat other than that indicated on their Ticket if asked to do so by a person appointed by UEFA and/or the relevant Host Association, or a police officer, for safety or major organisational/operational reasons.
  1. It is forbidden to:

  1. throw any kind of objects from the stands to the pitch level; and
  2. enter the pitch from the stands

and any person violating these provisions could be subject to prosecution.

  1. If a person becomes aware of any damage caused to any property, or any accident of any kind, that person should take immediate steps to inform any person appointed by UEFA and/or the relevant Host Association, or a police officer.
  1. Access shall be strictly limited to that which the holder of a Ticket, an Accreditation and/or, when relevant, a supplementary access device, is entitled to.
  1. Further exceptional demands may be made in order to prevent, reduce or eliminate danger to life, health or property. Instructions issued by a person appointed by UEFA and/or the relevant Host Association, or a police officer, must be followed, and failure to cooperate may result in expulsion from the Stadium.

  1. Rubbish and empty packaging shall be placed in the bins and containers provided at the Stadium. Any arrangements for the separation of waste shall be respected.

  1. Smoking – including the use of e-cigarette products and heat not burn tobacco products – shall be prohibited in the Stadium, except, if permitted under applicable laws, within designated smoking areas.

  1. Betting activities shall be prohibited in the Stadium.
  1. Sound and image recordings and transmission
    1. All persons attending a UEFA EURO 2020tm match acknowledge that use may be made, free of charge, of their voice, image and likeness in still images and audio, visual and/or audio-visual materials which are captured or recorded during their time in the Stadium and used simultaneously to their capture or any time afterwards in relation to that match or UEFA EURO 2020™ in general.
  1. Persons attending a UEFA EURO 2020™ match shall not record, use or transmit over the internet, radio, television or any other current or future media, any sound, images, recordings or descriptions of the Stadium or the match (including any result, statistics, information or other data relating to the match, in whole or in part) –- or to assist any other person(s) conducting such activities –- other than for private use.
  1. Prohibited items and conduct
    1. The following items shall not be brought into the Stadium, unless authorised (as and when relevant) by UEFA and/or the relevant Host Association:

  1. no bags larger than A4 (210 mm x 297 mm x 210 mm);
  2. weapons of any kind or anything that could be adapted for use as a weapon or a projectile;
  3. bottles, jugs or cans of any kind, as well as other objects made from plastic, glass or any other fragile materials, except items required on duly evidenced medical grounds;
  4. fireworks, flares, smoke powder, smoke bombs or other pyrotechnics;
  5. gas spray cans, corrosive/flammable substances, dyes, or receptacles containing substances which are harmful to health or highly flammable;
  6. laser pointers;
  7. drones;
  8. food of any kind, except items required on duly evidenced medical grounds;
  9. alcohol, drugs or other intoxicating or dangerous substances, except substances required on duly evidenced medical grounds;
  10. any insulting, racist, xenophobic, sexist, religious, political or other illegal/prohibited material, including discriminatory propaganda material;
  11. any promotional, commercial objects or materials, including banners, signs, symbols and leaflets;
  12. flexible flagpoles that exceed 1 (one) metre in length and 1 (one) cm in diameter;
  13. banners or flags larger than 2.0 (two) x 1.5 (one and a half) metres. Smaller flags and banners may be permitted, provided that they are made from materials which are deemed to be non-flammable, and which comply with local law. All banners or flags larger than 2.0 (two) x 1.5 (one and a half) metres are only permitted with a written request confirmed by UEFA and/or the relevant Host Association;
  14. electronically, mechanically or manually operated sound-emitting devices such as megaphones;
  15. professional cameras and video cameras or other professional sound or video recording equipment, it being understood that cameras, video cameras and other sound or video recording equipment may be brought to the Stadium for private use and shall be accepted as such by UEFA and/or the relevant Host Association;
  16. all devices used for the purposes of transmitting or disseminating any content in breach of Clause 5.2;
  17. animals, except for guide and/or assistance dogs (provided that such guide and/or assistance dogs are permitted to enter the Stadium under applicable laws); and
  18. any other material deemed to be non-compliant, dangerous and/or not authorised by the local security authorities.

In the event of any doubt regarding any object brought to the Stadium, the relevant person appointed by UEFA and/or the relevant Host Association, or a police officer, shall be responsible for deciding which objects are prohibited or permitted in accordance with the Stadium Rules.

  1. It shall be strictly forbidden to do any of the following inside the Stadium:

  1. throw objects or liquids of any kind, particularly in the direction of another person or in the direction of the area around the pitch or the pitch itself;
  2. start a fire, or let off or launch fireworks, flares or other pyrotechnics;
  3. express or disseminate insulting, racist, xenophobic, sexist, religious, political or other illegal/prohibited messages, particularly discriminatory propaganda messages;
  4. act in a way which may be interpreted by others as dangerous, provocative, threatening, discriminatory or offensive;
  5. sell goods or tickets, distribute material (including printed material) or any objects, or hold collections or carry out other promotional or commercial activities without prior written authorisation from UEFA and/or the relevant Host Association, as applicable;
  6. climb on or over structures and installations not expressly intended for that purpose;
  7. write or paint on or affix anything to structural elements, installations or pathways;
  8. relieve oneself anywhere other than in the toilets, or litter the Stadium by discarding objects such as rubbish, packaging or empty containers;
  9. stand on seats in the spectator areas;
  10. disguise or camouflage oneself (in particular the face) in a way that hinders recognition; and
  11. any other conduct which is prohibited.

The above list is not exhaustive.

  1. Unless otherwise authorised by UEFA, and/or the relevant Host Association, it shall be strictly forbidden to do any of the following inside the Stadium:

  1. access areas (e.g. function rooms or VIP and media areas) which are closed to the public or for which access is limited to holders of a specific Ticket, Accreditation and/or, when relevant, supplementary access device, if the person in question is not entitled to access such areas;
  2. restrict or loiter in areas open to traffic, footpaths and roadways, entrances and exits to visitor areas and emergency exits; and
  3. enter the pitch or the area around the pitch.

The above list is not exhaustive.

  1. Breach of Stadium Rules

Subject to any applicable laws, any breach of the Stadium Rules may result in the following penalties being imposed:

  1. expulsion from the Stadium and a possible report being made to the police;
  2. the banning of the offender from all Stadiums for part or all of the duration of UEFA EURO 2020tm, in accordance with the Accreditation Terms and Conditions or the Ticketing Sales Terms and Conditions, as applicable;
  3. the cancellation and invalidation, without refund, of the Ticket and any other Tickets that have been purchased or obtained by the offending person for the same or other UEFA EURO 2020™ matches, in accordance with the Ticketing Terms and Conditions;
  4. the provision, in accordance with applicable laws, of the offender’s personal information to relevant national football associations and/or the police so that appropriate measures can be taken (e.g. national stadium bans);
  5. the initiation of legal proceedings by UEFA and/or the relevant Host Association, or any other authorised persons or entities; and/or
  6. penalties or remedies in compliance with applicable laws.

UEFA and/or the relevant Host Association reserve the right to pursue any other legal remedies at their own discretion.

  1. Video surveillance

To ensure the safety of the public, the Stadium is equipped with a video surveillance system controlled by the relevant Host Association, judicial police officers or private security officers, images from which are likely to be used in the event of legal proceedings. A right of access is provided for in compliance with local law.

  1. Liability

Within the limits imposed by applicable laws, persons entering the Stadium acknowledge that they do so at their own risk and that they may be liable for damage or loss resulting from their actions in the Stadium.

  1. Severability and amendments
    1. Should any provisions of the Stadium Rules be declared void, ineffective or unenforceable by any competent court, the remainder of the Stadium Rules shall remain in effect, as if those void, ineffective or unenforceable provisions had not existed.

  1. UEFA and the Host Associations reserve the right to make reasonable amendments to the Stadium Rules from time to time, the latest and effective version of which shall be available on the official websites of UEFA EURO 2020™ www.euro2020.com/StadiumRules

  1. Authentic text

The Stadium Rules have been drafted in English and translated into at least Dutch, German, Italian, Spanish, Basque, Azeri, French, Romanian, Hungarian, Danish and Russian. In the event of any discrepancy between the texts, the English text shall prevail.

  1. Applicable law and jurisdiction
    1. The Stadium Rules shall be governed by and interpreted in accordance with the laws of the country in which the relevant Match takes place.

  1. All disputes arising from or related to the Stadium Rules shall be submitted to the competent court in the country in which the relevant Match takes place