The rules of conduct

Baku Olympic Stadium – Code of Conduct

  1. General Provisions
    1. This Code of Conduct has been developed by the Baku Olympic Stadium (“Stadium”) to lay down a procedure for the conduct of Spectators at the Stadium during football matches and other mass events both in national and international scale (hereinafter – the Events).
    2. This Code of Conduct describes how Spectators shall conduct themselves in the Stadium as well as their rights and obligations during the Events.
    3. The Stadium, their employees, volunteers, representatives, officials and administrators (collectively referred to as “Event Organizers”) and/or the public authorities in charge of safety, security and public order are responsible for safety, security and public order in stadiums during Events.

2. Acknowledgement of the Stadium Code of Conduct

2.1. Every Spectator agrees and acknowledges that he or she has read, understood and accepted and agrees to be bound by, and comply with this Code of Conduct as well as any other special instructions from the Event Organizers during the entire stay at the Stadium.

2.2. If considered necessary, the Event Organizers may supplement this Code of Conduct by issuing additional instructions aimed at providing security and maintaining public order at the stadium, preventing or eliminating threats to human lives or health, and ensuring the safety of their personal belongings.

2.3. The Event Organizers reserve the right to modify this document, which will be in compliance with local legislation.

3. ACCESS TO THE STADIUM

3.1. “Spectator” is an individual using a Ticket to attend an Event/Match.

3.2. A Spectator may be granted access to a Stadium if he or she presents a Ticket and has successfully passed the search and screening procedures, including an inspection of the Spectator’s personal belongings.

3.3. Spectators enter the area of the Stadium upon presenting one of the following documents:

- Valid match (event) ticket per person (regardless of age) and, upon request, proof of identity with valid photograph and signature (passport or national identity card);

- Valid accreditation card and, upon request, proof of identity with valid photograph and signature (passport or national identity card);

3.4. Access of visitors into the Stadium shall be allowed not earlier than 3 (three) hours prior to the beginning of a match (mass event), the start time of which is determined ahead and communicated to visitors through mass media, only for the following purposes:

- To occupy the seats of the Stadium according to their tickets and substituting documents;

- To use the following services: bag deposit, restaurants, fast food outlets, kiosks, WC rooms, first aid rooms located at the stadium;

- To support their personally chosen football clubs (teams), individual players and coaches with all means and behavior not prohibited by law;

-To bring, without limitation, to tribunes of the Stadium and use for supporting the participants of the match: official club (team) merchandize.

4. Conduct by the Spectators.

4.1. For safety and security purposes, all persons attending the Events, if and when so requested by stewards, safety personnel and/or any other legally authorised persons representing the organizer of the Event, shall:

- Produce a valid Ticket together with proof of identity with valid photograph and signature (passport or national identity card)

- Submit to inspections, body checks and examinations (including through the use of technical aids) to ensure that they are not in possession of dangerous, prohibited or unauthorised items. Safety personnel, stewards and/or police shall be entitled to search any person’s clothing and his/her belongings;

- Comply with all instructions and guidelines issued by safety personnel, stewards and/or police and/or any other duly authorised persons at the Stadium.

4.2. The Stadium Regulations and this Code of Conduct contain detailed lists of prohibited items and conduct and each Ticket Holder shall fully comply with any restrictions contained therein. Abbreviated versions of these Terms and Conditions and/or the Stadium Regulations, or simple icons illustrating prohibited items or conduct, may also be included on the Ticket and must be fully complied with by the Ticket Holder.

4.3. Fans supporting the teams participating in the Match may not be segregated at the Stadium and each Ticket Holder agrees to behave responsibly and in line with the safety and security guidelines communicated by the Host Association and/or the Stadium Owner.

- Keep to the public order and commonly accepted standards of conduct;

- Occupy seats on the tribunes of the Stadium according to their tickets, seasonal tickets and substituting documents;

- Show respect to national anthems, flags and signs of other countries.

- Inform stewards, safety personnel and/or any other legally authorized persons representing the organizer of the Match about any violation of these Rules, committed or possible infringements, persons whose actions or behavior raise suspicions of intentions to commit infringement, suspicious items, smoke or fire, etc.;

- Act according to the evacuation plan and in compliance with instructions of safety and security staff, when becoming aware of emergency situation.

5. PROHIBITED BEHAVIOUR.

5.1. During the Events, Spectators are prohibited from:

- use open sources of fire, take alcoholic beverages, use narcotics, psychotropic substances, their analogues, and substances that exert toxic effects;

- smoking at the stadium

- throwing any items on the football pitch, at players, referees, coaches and individuals who provide security or the fans and their vehicles;

- discriminating against players, coaches, referees, other officials and supporters based on nationality, religion or race;

- damaging the property of the Stadium, clubs (teams), players, officials and fans and their vehicles;

- applying inscriptions and drawings on the structures, buildings, constructions of the Stadium, and placing foreign objects near them without the stadium’s authorization;

- hiding face under the mask;

- propagating violence, religious, national, racial strife and war using posters and other means, including those through speeches and actions;

- impeding the persons performing their official duties, participants in the event and spectators, in one form or another, forbid them to perform their activities in the field of public order and public safety during mass sports events;

- occupying (or access) areas which are closed to the public or for which access is unauthorized in accordance with the relevant Ticket category held by the Ticket Holder;

- restricting or loitering in areas open to traffic, footpaths and roadways, entrances and exits to visitor areas and emergency exits; and/or

- violating the rules for organizing and holding mass sports events by other actions, to get other persons involved to this and engaging in any other conduct which may endanger any person at the Stadium.

5.2. Ticket Holders shall not take, record and/or transmit any sound, image and/or description of the Stadium or the Match (as well as any result and/or statistics of the Match) other than for their exclusive, private and domestic use (which, for the avoidance of doubt and by way of example only, shall not include recording and/or transmitting any sound, image and/or description of the Stadium for any commercial purposes). It is strictly forbidden to disseminate over the Internet, radio, television or any other current and/or future media, any sound, picture, image, data, description, result and/or statistics of the Match in whole or in part, or to assist any other person(s) conducting such activities.

5.3. Any resale, transfer of Ticket(s), offer or advertisement of Ticket(s) for resale or transfer, whether for free or for consideration, is strictly prohibited.

5.4. Access for the following persons are not allowed:

- persons who do not have an entrance ticket or other substitute document granting the right to enter the territory of the sports facilities and places intended for spectators;

- persons who hide their face under the mask;

- persons who refuse to undergo search or check of the items they have;

- persons in a state of intoxication, and under the influence of narcotic drugs, psychotropic substances, their analogues, substances that exert toxic effects;

- persons who allow actions aimed at violating the rules for holding mass sports events, impeding the maintaining the public order and public safety, inciting others to such actions, persons exhibiting group excessive fanaticism.

5.5. Personal inspection of Spectators and check of the items they have are conducted using special technical devices by the persons that maintain a public order. Personal search is conducted only by persons of the same sex with this person.

6. PROHIBITED İTEMS.

6.1. In order to ensure the safety of competitors and spectators and the protection of public order in the territory of sports facilities and in places provided for spectators, during the Events, access for the following objects are not allowed:

Items determined by Azerbaijan Government legislation as illegal or dangerous will be prohibited from stadium.

Scope

Whilst this policy applies to stadium and all venues, the controls required to detect prohibited items will only be in place where a search and screening operation is active.

Prohibited Items

Exceptions / Exclusions

a) Explosive or other substances/objects containing explosive

elements

  • Gun-powder in all packages/bundles and in all quantities
  • Shell Casings (of all calibers)
  • Gas gun hardware
  • Hunting Hardware
  • Pyrotechnic resources (flares, fireworks, sparklers, smoke makers)
  • TNT, dynamite, plastic explosives or other explosive agents
  • Detonator capsules, electrical detonators, electrical flammables,

detonating cord

b) Guns and ammunition

  • Firearms/fire-guns
  • Signal guns
  • Pneumatic guns
  • Gas bottles
  • All types of ammunition
  • Electroshock equipment
  • All main parts to fire guns
  • All objects which can be used as, or imitated to be, guns (Toy,

stick, replica, etc.)

c) Gases - compressed and non-compressed,

cigarette lighter for

personal use

d) Flammable liquids and solids

e) Oxidizing substances and organic peroxide substances

f) Toxic, radioactive or other corrosive substances

g) Poisonous substances

h) Dangerous substances/packages that may be used for attack or

cause incidents during the match.

i) Medicine/Drugs and other medical substances in excess of

permitted quantity and volume (guest/visitor allowance of medicine is in quantities of 1 package, with no more than 3 types of medicine in all forms, inclusive aerosols, capsules, injections, etc. Volume of all medicines should not exceed 100 ml.

Medicines, medication,

inhalers and syringes for personal use.

j) Drugs and Psychotropic drugs

k) Knives, cutting tools and other objects or edged weapons, key

chain knives

nail clippers, nail files,

grooming accessories, , hair pins and lapel pins.

l) Liquids in volume exceeding 100 ml

m) Glass containers and bottles

Perfume bottles smaller

than 100ml

n) All other objects, which could be interpreted as prohibited and

dangerous items or replicate the intention.

Restricted items, contain items that do not in themselves pose any Security threat, but could affect spectator safety, comfort or enjoyment of match. These include:

Restricted Items

Exceptions / Exclusions

a) Bicycles, skateboards, scooters.

b) Tripods for digital cameras (three legs (tripod) and a support

(monopod), selfie sticks

Any type of camera for

spectators.

c) Any device with a laser beam / laser pointers.

d) Unlicensed Wireless Devices such as transmitters and radios.

(Unmanned Aerial Vehicle – UAV’s)

Mobile phones, tablets and

chargers. Additional batteries for personal devices.

e) Bags

Only small size daypacks (maximum size of 29,7 cm x 21,0 cm x 21,0 cm, similar to A4 piece of paper) are allowed to be brought inside the stadium after security checks.

f) Animals (except service animals).

g) Umbrellas

h) Devices producing excessive noise and capable of interfering

with viewing and competition (vuvuzela, drum, whistle, horn).

i) Rigid Poles, fishing poles used to hold flags (safety risks to

other spectators, will restrict visibility and impact evacuation), big supporter flags, prohibited in the length of the pole is over 1 m and/or the thickness of the pole is over 1 cm.

Flags with plastic poles not

bigger that 1m and thickness of the pole is not over 1 cm.

j) Large food containers, ice buckets. (may block path, risk on

evacuation)

k) Signage and banners containing, political, provocative or

obscene content

l) Food not for personal consumption.

Baby food

m) Alcohol.

7. Responsibility for Violation of the Code of Conduct

7.1. In case of violation of this Code of Conduct by any Spectator, the management of the Stadium can take the following actions:

- Expulsion from the Stadium without compensation of the price for ticket;

- Full cancellation of the standard invitation documents or accreditation card without any compensation of their costs.

7.2. Persons who have violated the Code of Conduct shall be held responsible in accordance with laws of Azerbaijan.

7.3. In the event that the Stadium is in breach of their obligations (under this Code of Conduct), the Stadium shall only be responsible for such loss or damage suffered by the Ticket Holder which was reasonably foreseeable as a result of the breach. The Stadium shall not be responsible for any loss or damage that is not reasonably foreseeable or contemplated at the time the Successful Applicant entered into a contract pursuant to this Code of Conduct.

7.4. In any event, to the maximum extent permitted by law, the Stadium hereby exclude any liability for loss, damage or injury to a Ticket Holder and/or their property, including (but not limited to) any indirect or consequential loss or damage, including (but not limited to) loss of enjoyment or travel or accommodation costs, regardless of whether the loss or damage: (a) would arise in the ordinary course of events; (b) is reasonably foreseeable; or (c) is in the contemplation of the parties, or otherwise.

7.5. The Stadium shall not be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

7.6. Notwithstanding any provision in this Code of Conduct the Stadium does not seek to exclude or limit their liability: (a) for fraud or fraudulent misrepresentation; (b) for death or personal injury caused by the the Stadium’s negligence or the negligence of any of their officers, employees or agents; or (c) for any other matter for which it is not possible to exclude or limit liability by law.

7.7. Nothing stated or implied in this Code of Conduct may affect the Ticket Holder’s statutory rights.

Baku Olympic Stadium – Code of Conduct

  1. General Provisions
    1. This Code of Conduct has been developed by the Baku Olympic Stadium (“Stadium”) to lay down a procedure for the conduct of Spectators at the Stadium during football matches and other mass events both in national and international scale (hereinafter – the Events).
    2. This Code of Conduct describes how Spectators shall conduct themselves in the Stadium as well as their rights and obligations during the Events.
    3. The Stadium, their employees, volunteers, representatives, officials and administrators (collectively referred to as “Event Organizers”) and/or the public authorities in charge of safety, security and public order are responsible for safety, security and public order in stadiums during Events.

2. Acknowledgement of the Stadium Code of Conduct

2.1. Every Spectator agrees and acknowledges that he or she has read, understood and accepted and agrees to be bound by, and comply with this Code of Conduct as well as any other special instructions from the Event Organizers during the entire stay at the Stadium.

2.2. If considered necessary, the Event Organizers may supplement this Code of Conduct by issuing additional instructions aimed at providing security and maintaining public order at the stadium, preventing or eliminating threats to human lives or health, and ensuring the safety of their personal belongings.

2.3. The Event Organizers reserve the right to modify this document, which will be in compliance with local legislation.

3. ACCESS TO THE STADIUM

3.1. “Spectator” is an individual using a Ticket to attend an Event/Match.

3.2. A Spectator may be granted access to a Stadium if he or she presents a Ticket and has successfully passed the search and screening procedures, including an inspection of the Spectator’s personal belongings.

3.3. Spectators enter the area of the Stadium upon presenting one of the following documents:

- Valid match (event) ticket per person (regardless of age) and, upon request, proof of identity with valid photograph and signature (passport or national identity card);

- Valid accreditation card and, upon request, proof of identity with valid photograph and signature (passport or national identity card);

3.4. Access of visitors into the Stadium shall be allowed not earlier than 3 (three) hours prior to the beginning of a match (mass event), the start time of which is determined ahead and communicated to visitors through mass media, only for the following purposes:

- To occupy the seats of the Stadium according to their tickets and substituting documents;

- To use the following services: bag deposit, restaurants, fast food outlets, kiosks, WC rooms, first aid rooms located at the stadium;

- To support their personally chosen football clubs (teams), individual players and coaches with all means and behavior not prohibited by law;

-To bring, without limitation, to tribunes of the Stadium and use for supporting the participants of the match: official club (team) merchandize.

4. Conduct by the Spectators.

4.1. For safety and security purposes, all persons attending the Events, if and when so requested by stewards, safety personnel and/or any other legally authorised persons representing the organizer of the Event, shall:

- Produce a valid Ticket together with proof of identity with valid photograph and signature (passport or national identity card)

- Submit to inspections, body checks and examinations (including through the use of technical aids) to ensure that they are not in possession of dangerous, prohibited or unauthorised items. Safety personnel, stewards and/or police shall be entitled to search any person’s clothing and his/her belongings;

- Comply with all instructions and guidelines issued by safety personnel, stewards and/or police and/or any other duly authorised persons at the Stadium.

4.2. The Stadium Regulations and this Code of Conduct contain detailed lists of prohibited items and conduct and each Ticket Holder shall fully comply with any restrictions contained therein. Abbreviated versions of these Terms and Conditions and/or the Stadium Regulations, or simple icons illustrating prohibited items or conduct, may also be included on the Ticket and must be fully complied with by the Ticket Holder.

4.3. Fans supporting the teams participating in the Match may not be segregated at the Stadium and each Ticket Holder agrees to behave responsibly and in line with the safety and security guidelines communicated by the Host Association and/or the Stadium Owner.

- Keep to the public order and commonly accepted standards of conduct;

- Occupy seats on the tribunes of the Stadium according to their tickets, seasonal tickets and substituting documents;

- Show respect to national anthems, flags and signs of other countries.

- Inform stewards, safety personnel and/or any other legally authorized persons representing the organizer of the Match about any violation of these Rules, committed or possible infringements, persons whose actions or behavior raise suspicions of intentions to commit infringement, suspicious items, smoke or fire, etc.;

- Act according to the evacuation plan and in compliance with instructions of safety and security staff, when becoming aware of emergency situation.

5. PROHIBITED BEHAVIOUR.

5.1. During the Events, Spectators are prohibited from:

- use open sources of fire, take alcoholic beverages, use narcotics, psychotropic substances, their analogues, and substances that exert toxic effects;

- smoking at the stadium

- throwing any items on the football pitch, at players, referees, coaches and individuals who provide security or the fans and their vehicles;

- discriminating against players, coaches, referees, other officials and supporters based on nationality, religion or race;

- damaging the property of the Stadium, clubs (teams), players, officials and fans and their vehicles;

- applying inscriptions and drawings on the structures, buildings, constructions of the Stadium, and placing foreign objects near them without the stadium’s authorization;

- hiding face under the mask;

- propagating violence, religious, national, racial strife and war using posters and other means, including those through speeches and actions;

- impeding the persons performing their official duties, participants in the event and spectators, in one form or another, forbid them to perform their activities in the field of public order and public safety during mass sports events;

- occupying (or access) areas which are closed to the public or for which access is unauthorized in accordance with the relevant Ticket category held by the Ticket Holder;

- restricting or loitering in areas open to traffic, footpaths and roadways, entrances and exits to visitor areas and emergency exits; and/or

- violating the rules for organizing and holding mass sports events by other actions, to get other persons involved to this and engaging in any other conduct which may endanger any person at the Stadium.

5.2. Ticket Holders shall not take, record and/or transmit any sound, image and/or description of the Stadium or the Match (as well as any result and/or statistics of the Match) other than for their exclusive, private and domestic use (which, for the avoidance of doubt and by way of example only, shall not include recording and/or transmitting any sound, image and/or description of the Stadium for any commercial purposes). It is strictly forbidden to disseminate over the Internet, radio, television or any other current and/or future media, any sound, picture, image, data, description, result and/or statistics of the Match in whole or in part, or to assist any other person(s) conducting such activities.

5.3. Any resale, transfer of Ticket(s), offer or advertisement of Ticket(s) for resale or transfer, whether for free or for consideration, is strictly prohibited.

5.4. Access for the following persons are not allowed:

- persons who do not have an entrance ticket or other substitute document granting the right to enter the territory of the sports facilities and places intended for spectators;

- persons who hide their face under the mask;

- persons who refuse to undergo search or check of the items they have;

- persons in a state of intoxication, and under the influence of narcotic drugs, psychotropic substances, their analogues, substances that exert toxic effects;

- persons who allow actions aimed at violating the rules for holding mass sports events, impeding the maintaining the public order and public safety, inciting others to such actions, persons exhibiting group excessive fanaticism.

5.5. Personal inspection of Spectators and check of the items they have are conducted using special technical devices by the persons that maintain a public order. Personal search is conducted only by persons of the same sex with this person.

6. PROHIBITED İTEMS.

6.1. In order to ensure the safety of competitors and spectators and the protection of public order in the territory of sports facilities and in places provided for spectators, during the Events, access for the following objects are not allowed:

Items determined by Azerbaijan Government legislation as illegal or dangerous will be prohibited from stadium.

Scope

Whilst this policy applies to stadium and all venues, the controls required to detect prohibited items will only be in place where a search and screening operation is active.

Prohibited Items

Exceptions / Exclusions

a) Explosive or other substances/objects containing explosive

elements

  • Gun-powder in all packages/bundles and in all quantities
  • Shell Casings (of all calibers)
  • Gas gun hardware
  • Hunting Hardware
  • Pyrotechnic resources (flares, fireworks, sparklers, smoke makers)
  • TNT, dynamite, plastic explosives or other explosive agents
  • Detonator capsules, electrical detonators, electrical flammables,

detonating cord

b) Guns and ammunition

  • Firearms/fire-guns
  • Signal guns
  • Pneumatic guns
  • Gas bottles
  • All types of ammunition
  • Electroshock equipment
  • All main parts to fire guns
  • All objects which can be used as, or imitated to be, guns (Toy,

stick, replica, etc.)

c) Gases - compressed and non-compressed,

cigarette lighter for

personal use

d) Flammable liquids and solids

e) Oxidizing substances and organic peroxide substances

f) Toxic, radioactive or other corrosive substances

g) Poisonous substances

h) Dangerous substances/packages that may be used for attack or

cause incidents during the match.

i) Medicine/Drugs and other medical substances in excess of

permitted quantity and volume (guest/visitor allowance of medicine is in quantities of 1 package, with no more than 3 types of medicine in all forms, inclusive aerosols, capsules, injections, etc. Volume of all medicines should not exceed 100 ml.

Medicines, medication,

inhalers and syringes for personal use.

j) Drugs and Psychotropic drugs

k) Knives, cutting tools and other objects or edged weapons, key

chain knives

nail clippers, nail files,

grooming accessories, , hair pins and lapel pins.

l) Liquids in volume exceeding 100 ml

m) Glass containers and bottles

Perfume bottles smaller

than 100ml

n) All other objects, which could be interpreted as prohibited and

dangerous items or replicate the intention.

Restricted items, contain items that do not in themselves pose any Security threat, but could affect spectator safety, comfort or enjoyment of match. These include:

Restricted Items

Exceptions / Exclusions

a) Bicycles, skateboards, scooters.

b) Tripods for digital cameras (three legs (tripod) and a support

(monopod), selfie sticks

Any type of camera for

spectators.

c) Any device with a laser beam / laser pointers.

d) Unlicensed Wireless Devices such as transmitters and radios.

(Unmanned Aerial Vehicle – UAV’s)

Mobile phones, tablets and

chargers. Additional batteries for personal devices.

e) Bags

Only small size daypacks (maximum size of 29,7 cm x 21,0 cm x 21,0 cm, similar to A4 piece of paper) are allowed to be brought inside the stadium after security checks.

f) Animals (except service animals).

g) Umbrellas

h) Devices producing excessive noise and capable of interfering

with viewing and competition (vuvuzela, drum, whistle, horn).

i) Rigid Poles, fishing poles used to hold flags (safety risks to

other spectators, will restrict visibility and impact evacuation), big supporter flags, prohibited in the length of the pole is over 1 m and/or the thickness of the pole is over 1 cm.

Flags with plastic poles not

bigger that 1m and thickness of the pole is not over 1 cm.

j) Large food containers, ice buckets. (may block path, risk on

evacuation)

k) Signage and banners containing, political, provocative or

obscene content

l) Food not for personal consumption.

Baby food

m) Alcohol.

7. Responsibility for Violation of the Code of Conduct

7.1. In case of violation of this Code of Conduct by any Spectator, the management of the Stadium can take the following actions:

- Expulsion from the Stadium without compensation of the price for ticket;

- Full cancellation of the standard invitation documents or accreditation card without any compensation of their costs.

7.2. Persons who have violated the Code of Conduct shall be held responsible in accordance with laws of Azerbaijan.

7.3. In the event that the Stadium is in breach of their obligations (under this Code of Conduct), the Stadium shall only be responsible for such loss or damage suffered by the Ticket Holder which was reasonably foreseeable as a result of the breach. The Stadium shall not be responsible for any loss or damage that is not reasonably foreseeable or contemplated at the time the Successful Applicant entered into a contract pursuant to this Code of Conduct.

7.4. In any event, to the maximum extent permitted by law, the Stadium hereby exclude any liability for loss, damage or injury to a Ticket Holder and/or their property, including (but not limited to) any indirect or consequential loss or damage, including (but not limited to) loss of enjoyment or travel or accommodation costs, regardless of whether the loss or damage: (a) would arise in the ordinary course of events; (b) is reasonably foreseeable; or (c) is in the contemplation of the parties, or otherwise.

7.5. The Stadium shall not be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

7.6. Notwithstanding any provision in this Code of Conduct the Stadium does not seek to exclude or limit their liability: (a) for fraud or fraudulent misrepresentation; (b) for death or personal injury caused by the the Stadium’s negligence or the negligence of any of their officers, employees or agents; or (c) for any other matter for which it is not possible to exclude or limit liability by law.

7.7. Nothing stated or implied in this Code of Conduct may affect the Ticket Holder’s statutory rights.